Returns and exchanges
Ubikubi customers have the right to return or exchange a product within 14 days of delivery, if:
– The item has not been used
– The item is in the condition that the customer received it in and all the parts of the product are included in the package
– The item has been repackaged into its original package or an equivalent.
If you return or exchange an item, you are responsible for the risk of damages. A damaged item will not be accepted as a return or exchanged if it cannot be established that the item has been damaged during the first shipping.